Shipping policy

Last updated: July 14, 2025

Carlikeit ("we" and "us") operates the website (https://carlikeit.com) ("Website"). By placing an order through this Website, you agree to the terms outlined below. These policies aim to ensure clarity and mutual understanding of the shipping process.

1. Processing Time

  • Orders are typically processed within 1-2 business days (excluding weekends and public holidays).

  • If your shipping address is flagged as high-risk, processing may be delayed. We may request additional verification to ensure secure transactions.

2. Shipping Times (Estimated)

Delivery times vary by destination:

  • Europe: 4-9 business days

  • Asia: 7-15 business days

  • United States: 5-8 business days

  • Canada and North America: 7-15 business days

  • South America: 7-15 business days

  • Australia & Other Regions: 7-15 business days

I'm sorry, but we can't deliver to African countries.

3. General Shipping Information

  • Tracking numbers are provided for all shipped orders.

  • Stock availability is updated regularly, but discrepancies may occur. In such cases:

    • Items may ship separately, and you will receive multiple tracking numbers.

    • If you do not receive an order despite tracking updates, please contact our customer service within 14 days of the expected delivery date.

  • Contact us via email at support@carlikeit.com or through our Contact Us page.

Lost or Delayed Shipments
If your package is lost in transit, we will resend the product to you at no additional charge. While we strive to monitor all shipments, we cannot track every parcel continuously. If your order has not arrived within the expected delivery window, please contact us at support@carlikeit.com so we can investigate and resolve the issue promptly.

4. Shipping Destinations

    • We ship from Shenzhen, China to most countries around the world. 

5. Shipping Costs

  • Standard Shipping Fee: $5.99 per order.

  • Free Shipping: Orders over $100.

6. Delivery Terms

6.1 Delays

  • We are not responsible for delays caused by factors beyond our control, such as customs, weather, or courier issues.

  • Some regions may require in-person pickup from local authorities; this is outside our control.

6.2 Change of Delivery Address

  • Delivery address changes can be requested prior to order dispatch.

6.3 P.O. Box and Military Address Shipping

  • We do not ship to P.O. boxes or military addresses.

6.4 Items Out of Stock

  • If an item is unavailable, it will ship once restocked. In-stock items in the same order will be reserved.

6.5 Delivery Time Exceeded

  • If delivery exceeds the estimated timeframe, contact us for assistance.

7. Duties & Taxes

  • Our prices already include any applicable import duties and sales taxes. Customers are not required to pay any additional fees beyond the total amount charged at checkout.

8. Cancellations

  • Orders can be canceled within 24 hours of placement. If the order has already been dispatched, refer to our refund policy.

9. Lost or Stolen Packages

  • Once shipped, we are not responsible for lost or stolen goods confirmed as "delivered" by the courier.

10. Tracking Notifications

  • Customers will receive tracking numbers to monitor their shipment status.

11. Customer Service

  • For inquiries, email us at support@carlikeit.com. Ensure accurate address details when placing orders. If an incorrect address causes failed delivery, the customer will bear associated costs.