Shipping policy
Carlikeit ("we" and "us") is the operator of (https://carlikeit.com) ("Website"). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Processing Time
Please allow 1-2 business days for us to process your order prior to shipment, depending on availability (excluding public holidays/weekends).
If your shipping address is questionable and your order is flagged as risky, processing time may be delayed (we use this extra time to help ensure the security of your credit information). We may require proof of identity for billing information you receive.
Standard Shipping Times (Estimated)
We offer standard shipping on all orders for $5.99.
Free shipping over $100
shipping time varies depending on country
Europe: 4-9 days
United States: 5-8 days
Canada: 7-15 days
Australia & Other Regions: 7-15 days
1. GENERAL
Carlikeit prides itself on presenting clear delivery expectations by providing tracking for every item ordered by our customers.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase.
In such cases, orders will be shipped separately, so our customers will receive multiple tracking numbers in their email.
When our customers are provided these tracking numbers but fail to receive their order, claims must be made with our customer service department within the 14-day period to rectify the situation.
Our customer service team can be contacted Email:support@carlikeit.com, live chat, or our contact us page.
2. SHIPPING DESTINATION
We ship both locally (Shenzhen China) and worldwide.
3. SHIPPING COST
We offer FREE worldwide shipping.
4. DELIVERY TERMS
4.1 Special Circumstances
Carlikeit is not responsible for any shipping delays due to flight problems, weather, customs, or other circumstances beyond our reasonable control.
In most cases, products will arrive at their destination. However, in some countries, you may need to pick up your purchased product in person at the local authorities.
4.2 Change Of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.3 P.O. Box Shipping
Carlikeit will not ship to P.O. box addresses. We are unable to offer couriers services to these locations.
4.4 Military Address Shipping
We are unable to offer this service using courier services.
4.5 Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.
4.6 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. DUTIES & TAXES
5.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
5.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country.
This varies from country to country, and Carlikeit encourages you to be aware of these potential costs before placing an order with us.
These funds are neither paid to Carlikeit nor are they set by Carlikeit rather they are paid to and set by your home country's government as per import/export regulations.
International customers are responsible for any government-imposed customs, taxes, and levies for the relevant product purchase.
Carlikeit does not refund any fees or costs for any international order confiscated by customs or another government agency.
Due to the complex and ever-changing customs policies, which vary widely from country to country, we cannot guarantee that your country permits the importation of the items you ordered.
Therefore, it is important that you first become familiar with your country’s customs laws and contact your local customs office or tax authority for information specific to the products before placing an order with Carlikeit.
Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations.
We do not mark packages as a gift.
To falsify the amounts paid or the contents of the package on customs forms could lead to hefty fines that our business would not be able to handle.
We absolutely love what we do and will not engage in any practices that would jeopardize our ability to continue doing what we love.
5.3 Refusing to Pay Duties
If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be abandoned, destroyed, or returned to the shipper at the customer's expense and there will be no refund issued.
If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.
6. CANCELLATION
Customers can cancel their orders within 24 hours after placing an order if they change their mind for any reason.
If an order has already been dispatched, please refer to our refund policy.
7. LOST PACKAGE
Carlikeit uses third-party logistics and is not responsible for lost or stolen goods once they are shipped.
Carlikeit will not honor any claims for lost or stolen items once they are shipped and have been confirmed: "delivered".
8. TRACKING NOTIFICATION
Once shipped, customers will receive a tracking number through which they can check the latest shipping progress.
9. CUSTOMER SERVICE
For all customer service inquiries, please email us support@carlikeit.com and our team members will help out.
Please ensure that your address is correct, we can accurately and correctly through the courier to your address, if you do not give the correct address leads to our inability to deliver, please bear the cost of delivery, if the product is lost we will be from the amount of your order to take a certain percentage as compensation!