Shipping policy

Carlikeit ("we" and "us") operates the website (https://carlikeit.com) ("Website"). By placing an order through this Website, you agree to the terms outlined below. These policies aim to ensure clarity and mutual understanding of the shipping process.

1. Processing Time

  • Orders are typically processed within 1-2 business days (excluding weekends and public holidays).

  • If your shipping address is flagged as high-risk, processing may be delayed. We may request additional verification to ensure secure transactions.

2. Shipping Times (Estimated)

  • Standard Shipping Fee: $5.99 per order.

  • Free Shipping: Orders over $100.

  • Delivery times vary by destination:

    • Europe: 4-9 business days

    • United States: 5-8 business days

    • Canada: 7-15 business days

    • Australia & Other Regions: 7-15 business days

3. General Shipping Information

  • Tracking numbers are provided for all shipped orders.

  • Stock availability is updated regularly, but discrepancies may occur. In such cases:

    • Items may ship separately, and you will receive multiple tracking numbers.

    • If you do not receive an order despite tracking updates, please contact our customer service within 14 days of the expected delivery date.

  • Contact us via email at support@carlikeit.com or through our Contact Us page.

4. Shipping Destinations

  • We ship from Shenzhen, China to most countries worldwide.

5. Shipping Costs

  • Free Worldwide Shipping: Available on qualifying orders.

  • Shipping fees for non-qualifying orders will be calculated at checkout.

6. Delivery Terms

6.1 Delays

  • We are not responsible for delays caused by factors beyond our control, such as customs, weather, or courier issues.

  • Some regions may require in-person pickup from local authorities; this is outside our control.

6.2 Change of Delivery Address

  • Delivery address changes can be requested prior to order dispatch.

6.3 P.O. Box and Military Address Shipping

  • We do not ship to P.O. boxes or military addresses.

6.4 Items Out of Stock

  • If an item is unavailable, it will ship once restocked. In-stock items in the same order will be reserved.

6.5 Delivery Time Exceeded

  • If delivery exceeds the estimated timeframe, contact us for assistance.

7. Duties & Taxes

7.1 Sales Tax

  • Sales tax is included in the product price displayed on our website.

7.2 Import Duties & Taxes

  • Import duties and taxes may apply upon the shipment's arrival in the destination country. These costs vary by country and are the customer's responsibility.

  • We advise customers to check local customs policies before ordering.

  • Packages will include the item value as per international postal regulations. We do not mark items as gifts.

  • Refusal to pay duties will result in goods being abandoned or returned to us at the customer's expense, with no refund issued.

8. Cancellations

  • Orders can be canceled within 24 hours of placement. If the order has already been dispatched, refer to our refund policy.

9. Lost or Stolen Packages

  • Once shipped, we are not responsible for lost or stolen goods confirmed as "delivered" by the courier.

10. Tracking Notifications

  • Customers will receive tracking numbers to monitor their shipment status.

11. Customer Service

  • For inquiries, email us at support@carlikeit.com. Ensure accurate address details when placing orders. If an incorrect address causes failed delivery, the customer will bear associated costs.